May. 11, 2017

Toronto film and accessibility critic Michael McNeely, who is deafblind, has faced many frustrating customer service challenges over the years - THE CANADIAN PRESS

May. 6, 2017

TTC’s chief streetcar engineer Greg Ernst says the wheelchair ramps are deployed on average about four times a day per streetcar - The initial design made exiting the car feel more like thrill ride - Steve Russell/Toronto Star